FAQ

Frequently AskedQuestions.

Common Questions

How do I get a freight quote?

Contact our team via the quote form or call us directly. We typically respond within 2 business hours with competitive pricing.

What types of freight do you handle?

We handle LTL, FTL, flatbed, refrigerated, and hazmat freight across domestic routes.

Do you offer real-time tracking?

Yes. Every shipment gets a tracking number you can use on our Tracking page for live status updates.

What are your service areas?

We operate across 48 contiguous US states with primary hubs in Houston, Dallas, and Atlanta.

How are shipping rates calculated?

Rates depend on weight, dimensions, distance, freight class, and delivery speed. Use our quote form for an accurate estimate.

What is your claims process?

File a claim within 9 days of delivery via email. Our team investigates and responds within 5 business days.

Do you offer warehousing?

Yes, short and long-term warehousing is available at our Houston and Dallas facilities.

How do I become a carrier partner?

Email us at carriers@isikeinternational.com with your MC number, insurance details, and preferred lanes.

Our team is ready to help. Reach out and we'll get back to you within 2 business hours.